Shipping & Delivery
We ship all ADI LEV jewelry from our studio in Tel Aviv, Israel.
Within Israel, orders are always sent via our complimentary express delivery service. We ship to almost any other country worldwide using secure, traceable express courier services.
The shipping costs are calculated at the checkout and vary depending on the destination. Please be aware that the national tax and/or customs may impose additional charges in accordance with your country.
We’ll send you an email confirmation of your order once it has been passed on to the courier. Our courier will then deliver your order during business hours (Mon-Fri). Longer delivery times may apply for delivery to rural addresses. If your country required a formal customs clearance, DHL may contact you to request your federal tax ID or a social security number to be able to complete the delivery. We’re unfortunately unable to refund any shipping costs, duties, or taxes incurred should the order recipient refuse delivery. Therefore, be sure to review the purchase details before you place your order.
orders placed on our site will be processed within 10 business days.
Local Shipping Rates:
Express - 37 ILS - 1-3 business days
Orders are being shipped with our courier with a tracking code.
International Shipping Delivery:
Registered Air mail- 13 USD - 7-10 days (Australia 10-14) delivery time (for silver jewelry)
Express Airmail via our courier- 31 USD - 3-10 business days. (for gold & diamond jewelry)
Delivery times are estimated and delay may occur by post, custom or holiday.
Customs & Duties fee:
Please note that the buyer is responsible for any duties and taxes that your package may incur on arrival.
We cannot hold responsibility for delays due to customs.
All items are custom-made to order. Please allow 2-4 weeks for shipping. We are a small team, so we appreciate your patience, and promise it will be worth the wait! Please don't hesitate to reach out if you are concerned about an order reaching you by a certain date.
*** Outlet jewelry is ready to ship and will ship within 2-5 business days after your purchase.
If you need to receive your order by a certain date, please email firstname.lastname@example.org with the subject line RUSH ORDER and we'll discuss the best option for you.
All sales are final. Unfortunately, we are not able to take any returns since all items are made-to-order or discounted pieces.
Personal Pick Up:
customers also have the option to pick up the order from our studio 1331/5 Street Tel-Aviv, Israel.